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Holiday Letting Terms & Conditions

58 Providence, 938 Fascadale Road, Ramsgate, 4285, KZN

1. Payments & deposits

  • A 50% deposit of the accommodation cost is required to secure all bookings.
  • Full payment must be received at least 7 days before check-in.
  • A R1,000 refundable breakage/damage deposit is payable together with the booking deposit.
  • The damage deposit is refunded after inspection, subject to any deductions for damage or breakages.
  • Guests must pay the difference if damages exceed the R1,000 damage deposit.
  • Bookings are only confirmed once the deposit and damage deposit reflect in the account.

2. Cancellations

  • A 20% cancellation fee applies to cancellations made within 7 days of arrival.
  • No refunds are given for early departures or no-shows.

3. Arrival & occupancy

  • Check-in is at 14:00 and check-out is at 11:00.
  • Maximum occupancy is 8 guests.
  • Only guests included in the booking may occupy the property.
  • No subletting is permitted.

4. House rules

  • No smoking inside the property.
  • No loud noise after 22:00.
  • Guests must keep the property clean and in good condition.
  • Guests are responsible for any damage and breakages during their stay.

5. Liability

  • Management is not responsible for loss, theft, injury or damage to personal belongings.
  • Management reserves the right to terminate a booking without refund if these terms are breached.
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